EZLynx · Insurance · Updated Oct 2026
Voksha + EZLynx
Connect EZLynx to a receptionist that answers every call and captures quote requests, claims and policy questions for your team.
What is an AI receptionist with EZLynx?
Once Voksha support has connected your EZLynx account, Voksha answers your agency's calls on the first ring, asks your questions and creates a record in EZLynx with the caller's details and a call summary. It takes quote requests, first notice of loss details and policy questions, and transfers callers to the right person, so phone enquiries reach your team as organised as the ones that come in online.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). EZLynx is set up with Voksha support.
How It Works
Voksha + EZLynx Together.
What happens on a call once EZLynx is connected (Premium and Enterprise plans).
Policy Questions
Voksha answers the general questions you have trained it on and takes down account-specific questions about coverage, billing or policy status for your team, with the caller's details.
Claims Intake
Voksha collects loss details through a guided conversation and sends them to EZLynx, so your claims process can start as soon as your team sees it.
Quote Requests
Voksha asks prospects your quote questions, such as the vehicles or property and the cover they want, and adds the answers to EZLynx for your producers.
Renewal Review Requests
When a policyholder calls about a renewal, Voksha takes their request and passes it to their agent, or books a review call on Premium if you use a connected calendar.
Benefits of Voksha + EZLynx.
Phone Enquiries in One Place
Call details go into EZLynx alongside the rest of your agency's work, so your team is not juggling notes and voicemails.
Faster Quote Follow-Up
Quote requests reach EZLynx with the details already collected, so producers can start rating sooner.
Handles Busy Periods
Voksha answers many calls at once, so storm season and renewal rushes do not mean busy signals or temporary staff.
Real-World Use Cases.
Personal Lines Agency
A small auto and home agency uses Voksha with EZLynx to handle the steady flow of policy questions, billing questions and ID card requests, passing each one to the team with the caller's details.
Agencies After a Storm
When severe weather hits, a local agency is flooded with calls. Voksha answers them all, takes claims details and sends them to EZLynx, so every policyholder is heard even when staff are stretched.
No. Voksha collects the details your producers need for rating and passes them on. Your producers run the rating in EZLynx. The integration is available on Premium and Enterprise and is set up with Voksha support.
No. Voksha takes the request, with the caller's details and where they want the document sent, and passes it to your team so they can send it.
Voksha asks which policy the caller is calling about and includes that in the call summary, so your team knows whether it is the auto, home or umbrella policy.
Pair EZLynx with the right Voksha setup
Other Insurance Integrations
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Activate the
EZLynx Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the EZLynx connection with you.