What happens if I exceed my monthly calls?

Quick Answer

Overage calls are billed at $1 per call. You receive email alerts at 75% and 90% of your limit. You can upgrade your plan anytime for more included calls.

If you go over your included calls, Voksha continues answering calls without interruption. Overage calls are billed at $1 per call.

How we prevent surprises

Email alert at 75% of your limit
Email alert at 90% of your limit
Real-time usage tracking in your dashboard
Option to set a hard cap (calls forward to your phone after the cap)

Cost comparison

Voksha overage: $1 per call
Traditional answering service: $1.50-$3/minute
Missing the call entirely: potentially hundreds in lost revenue

Upgrading is easy:
If you consistently exceed your calls, upgrading to the next plan is usually more cost-effective. For example, going from Starter (15 calls, $14) to Premium (150 calls, $99) costs far less than paying per-call overage every month.